Jon, instead of asking everyone who posts about the slowness in getting links to put up a support ticket, why not update us here on the forum on the reasons of the delay?
I know there's been a large improvement in terms of the no. of links we are getting recently and you needed time to implement that. And most likely that's the reason for the delay. But let us know here how's the status, problems, update on new problems, etc. I'm sure most of us will be understanding if you can be transparent about the backend issues.
I'd appreciate if you could provide a periodic update on the network instead of being silent about it.