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Banned on desktop

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Banned on desktop
« on: September 19, 2017, 10:16:24 PM »
Jon or Amin,

Your Helpdesk is unable to help me on this issue.

Why am I banned from this forum on desktop?

I am posting this through mobile.

Something weird happened last week and I found I was banned both on mobile and desktop. I wrote your Helpdesk and Janet Ramos replied claiming there is nothing wrong. Immediately after, I could login via mobile...BUT on desktop I cannot login even with the same credentials that I use on mobile.

I have cleared all cookies on desktop and now, I cannot even access this site as a Guest!

This is all happening on desktop.

What in the world is going on here???


Offline Meg

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Re: Banned on desktop
« Reply #1 on: September 19, 2017, 11:27:30 PM »
Have you tried a different browser, even firefox with privacy? If you are able to post at all, you would not appear to be banned. What about your antivirus? Could it be limiting your access?
« Last Edit: September 19, 2017, 11:32:23 PM by Meg »

Re: Banned on desktop
« Reply #2 on: September 20, 2017, 02:10:03 AM »
You're clearly not banned, since you've posted here, as Meg rightly points out.

I've sent a reply to your private message.

Re: Banned on desktop
« Reply #3 on: September 20, 2017, 06:46:59 AM »
Thanks Amin....looks like the problem was my Firefox browser. If you Google "Fiverr cannot login with Firefox", you will see some of the problems that Firefox is infamous for.

And looks like it was a Firefox problem in the end.

I forgot to factor that in, and the fact that sometimes, the "cookie" or "security setting" in Firefox gets corrupted and Firefox will itself ban me from the site that I want to login....

I can login again, after clearing all cookies and deleting all saved passwords from JLForums.

Hope this info can help someone who faces the same issue. Firefox is very iffy in this regard, and also in a few other "mysterious" aspects.

« Last Edit: September 20, 2017, 06:48:51 AM by gomedia »

Offline Meg

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Re: Banned on desktop
« Reply #4 on: September 20, 2017, 07:31:34 AM »
Glad you got it resolved. Thanks for letting us know how you fixed it and what the problem was. It might help others.