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I have Answer Analyst installed on my laptop and my desk top. One computer is running IE 9 and the other is running IE 8 but Answer Analyst is not working on either one. The question generator at the top is working and retrieving questions from Yahoo Answers and/or ask.com but the part that pulls answers to your questions is not returning any results for me.

Is anyone else having this issue? Everytime I put a question in and click the button I'm getting a message that says "No answers were found to your question".

Quote from: adamv on August 08, 2011, 08:22:17 PM

I have Answer Analyst installed on my laptop and my desk top. One computer is running IE 9 and the other is running IE 8 but Answer Analyst is not working on either one. The question generator at the top is working and retrieving questions from Yahoo Answers and/or ask.com but the part that pulls answers to your questions is not returning any results for me.
Is anyone else having this issue? Everytime I put a question in and click the button I'm getting a message that says "No answers were found to your question".

just tried it there and I am getting the same problem.  [/size]

I submitted a support ticket and was told to try turning off my firewall. I tried it and it didn't change anything. I didn't think it would though because Answer Analyst worked fine one day and didn't work the next and I had not changed any of the settings on either one of my computers that I have AA on.

Since that response to my support ticket I have not heard anything else yet so who knows what's going on. I hope this gets resolved soon because I write a lot of articles and I really prefer to use AA for my research vs. doing a search in the search engines. It seems faster and easier to me to let AA grab some info from a bunch of different sources and put it all in one place for me.

I use AA several times per week and I am very anxious for it to start working again. 

Yep. Answer Analyst is not working for me today. It generates the questions but something is wrong with the answers facility. In half a dozen different questions just a few minutes ago it brought me back only one repsonse. I use it a lot so this is quite a loss.

I'm getting zero answers too. It's interesting that raddie would get one answer to a question with the software.

The first response to my support ticket told me to turn off my firewall - nothing. The next response to my support ticket said that antivirus software could be to blame but AA was working fine one day and not the next and I have not changed anything so it seems like it's a problem with the software to me.

I turned off my anti virus software and AA still brought back zero results. I wouldn't run AA without my antivirus software on normally though because it has prevented trojans and malware in the past when AA was scraping results.

Quote from: Meg on August 10, 2011, 05:54:46 AM

Quote from: adamv on August 10, 2011, 05:26:34 AM

I'm getting zero answers too. It's interesting that raddie would get one answer to a question with the software.

The first response to my support ticket told me to turn off my firewall - nothing. The next response to my support ticket said that antivirus software could be to blame but AA was working fine one day and not the next and I have not changed anything so it seems like it's a problem with the software to me.

I turned off my anti virus software and AA still brought back zero results. I wouldn't run AA without my antivirus software on normally though because it has prevented trojans and malware in the past when AA was scraping results.

I uninstalled and reinstalled AA - still no answers. It is now on version 1.441, which was modified to work with IE9. I don't have IE9 - I wonder if that is the problem?

I've been using version 1.441 since it was released several months ago. I've got it on two computers, one is running IE9 and the other is running IE8. AA worked fine on both computers until a few days ago.