Author Topic: Error Message comes up when I try to use Answer Analyst (Read 2390 times)

misc2041 · « **on:** February 13, 2011, 05:41:37 AM »

An error message comes up when I try to use Answer Analyst version 1.44. I just purchased this and so far I'm pretty disappointed with it.

When I clicked on it to use it, I get this error message:

Answer Analyst 1.44
Unhandled exception has occurred in your application. if you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

Access to the pat 'C:\Program files (x86)\AnswerAnalyst\license.txt' is denied.
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.UnauthorizedAccessException: Access to the path 'C:\Program Files (x86)\AnswerAnalyst\license.txt' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode)
at AnswerAnalyst.MainForm.CheckLicense()
at AnswerAnalyst.MainForm.MainFormLoad(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4206 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
AnswerAnalyst
Assembly Version: 1.0.3910.24507
Win32 Version: 1.0.3910.24507
CodeBase: file:///C:/Program%20Files%20(x86)/AnswerAnalyst/AnswerAnalyst.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
Microsoft.mshtml
Assembly Version: 7.0.3300.0
Win32 Version: 7.0.3300.0
CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

misc2041 · « **Reply #1 on:** February 13, 2011, 05:52:45 AM »

I couldn't figure out why it wouldn't work, because I used the registration code I was sent.

I kept fiddling with it, and re-installed the .NET Framework 2.0, though I already had it on machine and then rebooted. And tryied the Answer Analyst software again. This time, I got the following error message when it got to 16/16 paring, while looking up my keyword.

Answer Analyst 1.44
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.
Object reference not set to an instance of an object.

However, when I clicked on continue, it just sat there, doing absolutely nothing. I very disappointed! It almost made it through the search. But almost is not good enough.

I really hate it when you pay nearly $100 for software that doesn't work.

Can anyone help me with this, because I'd really like to use the software.

Thanks so much for your help,
misc2041

Meg · « **Reply #2 on:** February 13, 2011, 08:08:42 AM »

Quote from: misc2041 on February 13, 2011, 05:52:45 AM

I couldn't figure out why it wouldn't work, because I used the registration code I was sent.

I kept fiddling with it, and re-installed the .NET Framework 2.0, though I already had it on machine and then rebooted. And tryied the Answer Analyst software again. This time, I got the following error message when it got to 16/16 paring, while looking up my keyword.

Answer Analyst 1.44
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.
Object reference not set to an instance of an object.

However, when I clicked on continue, it just sat there, doing absolutely nothing. I very disappointed! It almost made it through the search. But almost is not good enough.

I really hate it when you pay nearly $100 for software that doesn't work.

Can anyone help me with this, because I'd really like to use the software.

Thanks so much for your help,
misc2041

Put in a ticket at the help desk http://www.askjonleger.com/

JL Forums · « **Reply #2 on:** February 13, 2011, 08:08:42 AM »

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Tradeview · « **Reply #3 on:** March 02, 2011, 10:10:47 PM »

Fortunately, this software has been working great for me! It's one of my favorites.. along with Keyword Snatcher.

Jonathan Leger · « **Reply #4 on:** March 03, 2011, 11:49:36 AM »

You need to right-click the program application and Run As Administrator.

peggoin · « **Reply #5 on:** March 13, 2011, 01:25:08 PM »

I purchased the product also and am having the same trouble. I right clicked Answer Analyst and put in the registration code and I still get the same code. I contacted support and never got any response. That was three days ago.

peggoin · « **Reply #6 on:** March 13, 2011, 01:30:30 PM »

I tried the suggestion to right click and "run as administrator and I still get the same error when I put in the registration code.

peggoin · « **Reply #7 on:** March 13, 2011, 01:41:45 PM »

I purchased Answer Analyst along with WebCamp Analyst,WebDate JPareser, and Keyword Snatcher. The only one that works is Keyword Snatcher. I get an error message when I put in the registration code that I was given. I right clicked on the applications and tried putting in the registration code and got the same error message.

peggoin · « **Reply #8 on:** March 13, 2011, 02:27:50 PM »

I went back and clicked to "run as administrator" and reentered the registration code and it worked this time. Thanks

JL Forums · « **Reply #8 on:** March 13, 2011, 02:27:50 PM »

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tech6 · « **Reply #9 on:** March 22, 2011, 10:26:02 AM »

I get 2 error messages: one regarding a Value of 6 and the other stating unable to find the license. I deleted the old version and installed the new one as administrator. When having to input my reg code, I get the errors. Even when upgrading the software, I had to enter the reg code and that's when the exception errors began to occur. I have a support ticket in. We will see what happens. In the meanwhile, I am unable to use my software.

debtkiller · « **Reply #10 on:** April 12, 2012, 04:58:08 PM »

Quote from: peggoin on March 13, 2011, 02:27:50 PM

I went back and clicked to "run as administrator" and reentered the registration code and it worked this time. Thanks

Run as Admin works for me, however, twice, after using AA it suddenly started getting the same error code as mentioned at the beginning of this thread. Not sure why that would happen, but I saved, closed and reopened as Admin and it works fine.

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