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Account Setup Failure

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Account Setup Failure
« on: November 04, 2014, 06:26:05 PM »
Hello,

I purchased the Article Builder (Special Discount Offer) subscription. Immediately after, I tried to setup an account but was not able to. I keep getting the following error message:
Your form submission contained the following errors:
That transaction already has a user associated with it.

Transaction ID # 38C7566518039615N

Help please. This is an urgent matter as I need to produce articles ASAP.

Thanks very much,

MV

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Re: Account Setup Failure
« Reply #1 on: November 04, 2014, 10:55:18 PM »
Hello,

I purchased the Article Builder (Special Discount Offer) subscription. Immediately after, I tried to setup an account but was not able to. I keep getting the following error message:
Your form submission contained the following errors:
That transaction already has a user associated with it.

Transaction ID # 38C7566518039615N

Help please. This is an urgent matter as I need to produce articles ASAP.

Thanks very much,

MV

You need to contact help desk and submit a ticket.
https://askjonleger.desk.com/
« Last Edit: November 04, 2014, 10:57:44 PM by Meg »