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What's wrong with rankcrew?

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What's wrong with rankcrew?
« on: July 18, 2016, 01:03:40 AM »
Hi, John

I used rankcrew before and it worked well. Recently I added more funds and placed some bookmark orders. But the orders keep queued for 7 days. I send a support ticket sevseral days ago and no reply received till now. I want to post it in the rankcrew section but I can't find it now.

SO I want to know what's wrong with rankcrew? Is it still in service?

Thanks
Eric

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Re: What's wrong with rankcrew?
« Reply #1 on: July 18, 2016, 03:33:22 AM »
Hi, John

I used rankcrew before and it worked well. Recently I added more funds and placed some bookmark orders. But the orders keep queued for 7 days. I send a support ticket sevseral days ago and no reply received till now. I want to post it in the rankcrew section but I can't find it now.

SO I want to know what's wrong with rankcrew? Is it still in service?

Thanks
Eric


Jon no longer owns RankCrew, it has been taken over by someone else. Their helpdesk would be the one to contact.
I think this the url for the new helpdesk with Dan Anton http://support.rankcrew.com/
« Last Edit: July 18, 2016, 03:40:44 AM by Meg »

Re: What's wrong with rankcrew?
« Reply #2 on: July 18, 2016, 09:29:58 PM »
OH MY GOD!

I felt being cheated. I don't know jon announce this news formally or not, but I didn't know it. I use it only as it owned by jon and I trust jon.

I have sent a ticket On July 14, till now I don't get any reply. I still have balance in my account when jon owned it and I also added more recently. What I want to know is how can i get the all funds back if rankcrew doesn't take the works they should finish? Please help!

Thanks Meg


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Re: What's wrong with rankcrew?
« Reply #3 on: July 18, 2016, 11:43:36 PM »
OH MY GOD!

I felt being cheated. I don't know jon announce this news formally or not, but I didn't know it. I use it only as it owned by jon and I trust jon.

I have sent a ticket On July 14, till now I don't get any reply. I still have balance in my account when jon owned it and I also added more recently. What I want to know is how can i get the all funds back if rankcrew doesn't take the works th uey should finish? Please help!

Thanks Meg


Support returned the money I had in Rankcrew. Others had their money returned too.

Re: What's wrong with rankcrew?
« Reply #4 on: July 19, 2016, 05:24:32 PM »
Great News! Meg

Can you tell how to get money returned back? As I can't get any reply from support ticket from rankcrew now. Please check the ticket

Please help. Thanks in advance!

Regards
Eric

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Re: What's wrong with rankcrew?
« Reply #5 on: July 19, 2016, 08:57:58 PM »
Great News! Meg

Can you tell how to get money returned back? As I can't get any reply from support ticket from rankcrew now. Please check the ticket

Please help. Thanks in advance!

Regards
Eric

I am a user here, not support, so I cannot deal with tickets. I see that the ticket you have shown above appears to be from the rankcrew team - that would presumably be the NEW owners of rankcrew. The support I was talking about is Jon Leger's support desk. https://askjonleger.desk.com/ That is where you would need to submit a ticket.

Re: What's wrong with rankcrew?
« Reply #6 on: July 20, 2016, 06:28:30 AM »
Thank you very much! Meg

I just sent a ticket to Jon at jon's support desk. See what will happen. I will let you know if any news.

Thanks again for your help?

Regards
Eric