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Balance is now missing

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Balance is now missing
« on: October 31, 2017, 07:44:28 AM »
Are there new owners of iNeedarticles.com? I receive an email requesting feedback and giving a link to a survey by the new owners.

I then logged in and checked my ina account and notice my $200+ balance is gone.

Anyone have any ideas?

Offline Meg

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Re: Balance is now missing
« Reply #1 on: October 31, 2017, 09:53:28 AM »
Ineedarticles was sold to the new owners several months ago. Contact helpdesk about any balance. https://askjonleger.desk.com/

Re: Balance is now missing
« Reply #2 on: November 01, 2017, 07:24:45 AM »
The new ownership has their own help desk that might be a more logical choice:

https://thunderhawkllc.freshdesk.com/support/tickets/new

Offline Meg

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Re: Balance is now missing
« Reply #3 on: November 01, 2017, 11:50:16 AM »
The new helpdesk is the logical choice if the problem is with the new owners, however, if the balance was added BEFORE the app was sold, then Jon Leger's helpdesk is the place to go.