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Support Hours?

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Support Hours?
« on: May 09, 2015, 01:00:44 AM »
Anyone know the operating hours (if any!!) of the support for Ineedarticles.  I submitted a ticket a couple of days back but haven't heard anything since.  I cancelled an order for a number of articles I placed and now have a balance of -$29.94 on my account which means that I am unable to get any more content made.

I need a few hundred pieces of content so this delay is more than a little annoying

Offline Jonathan Leger

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Re: Support Hours?
« Reply #1 on: May 09, 2015, 10:38:34 AM »
I've contacted the help desk manager and made him aware of your post here.

Re: Support Hours?
« Reply #2 on: May 09, 2015, 11:32:57 AM »
Anyone know the operating hours (if any!!) of the support for Ineedarticles.  I submitted a ticket a couple of days back but haven't heard anything since.  I cancelled an order for a number of articles I placed and now have a balance of -$29.94 on my account which means that I am unable to get any more content made.

I need a few hundred pieces of content so this delay is more than a little annoying


Hello wonkydog,

To my recollection we replied to your case already, however, I'm not finding the case you submitted.

Please send me a PM here at the forum with your case number and we'll research this matter in further detail.

Thank you.