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Author Topic: Login issues aren't solved by getting new password  (Read 2505 times)

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Offline mavensophieTopic starter

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Login issues aren't solved by getting new password
« on: March 11, 2011, 06:09:01 PM »
helpdesk person created new password, I auto reset password 7-8 times, still no luck. I used to be able to log in, I paid for a year, don't know what could be the issue. Any suggestions?

On my own membership sites run by wishlist member I always have 1~2 people with the same issue, creating a brand new account for them solves the problem, but Jonathan's helpdesk doesn't take login issues seriously, I guess it is below them.

Grrr.
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Offline dinoprato

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Re: Login issues aren't solved by getting new password
« Reply #1 on: August 12, 2011, 09:45:10 PM »
i am having the same problem so how do you solve this
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Offline Meg

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Re: Login issues aren't solved by getting new password
« Reply #2 on: August 13, 2011, 12:20:57 AM »
Quote from: dinoprato on August 12, 2011, 09:45:10 PM
i am having the same problem so how do you solve this

Contact help desk, they are the only ones who can solve this for you. http://askjonleger.com/support/
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Re: Login issues aren't solved by getting new password
« Reply #2 on: August 13, 2011, 12:20:57 AM »
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