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Just purchased instant article wizard but it says license is expired.

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I purchased instant article wizard yesterday but when I go to use it I enter the password that I was sent by email and I get a message that the license has expired. I have submitted a ticket at AskJonLeger.com but have received no response. Case #535671.

Offline Jonathan Leger

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Re: Just purchased instant article wizard but it says license is expired.
« Reply #1 on: February 26, 2015, 02:25:02 PM »
My apologies for your issue. Tickets can take up to 24 hours to receive a response.

Re: Just purchased instant article wizard but it says license is expired.
« Reply #2 on: March 17, 2015, 11:37:44 PM »
I am have the same issue. I purchased IAW on 3/17/15 and the activation key comes up as expired. I contacted the help desk and they asked me to cut and past receipt from where I paid for the software, which I immediately did. Now I still have not received a response back from them. I need a valid activation code.

After installing the software, you will need to register your copy with the following license key: 93W12874191212524

Instant Article Wizard
Contact Support
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Transaction Details
Zaxaa Transaction ID:   747ED7EB16E47B9EE569BF99146957BA
Date:   Mar 17, 2015 10:43 ET
Currency:   USD
Payment Method:   PayPal
Seller Name:   Jonathan Leger
Seller Tax/VAT ID:   -
Payment Status:   Completed

Product Details
Product Number:   4152972517334
Regular Price:   47.00
Discount:   10.00
Buy Price:   37.00
0% VAT:   0.00
Total:   37
Payment Type:   Subscription

Subscription Details
Paypal Subscription ID:   S-6R689982MY156520A
Start From:   Mar 17, 2015 10:44 AM ET
Trial Duration:   0
Trial Regular Price:   0.00
Trial Price:   0.00
Subscription Period:   Yearly
Subscription Price:   37.00
Subscription Status:   Active

Related Payments

Payment Number   Payment ID   Payment Time   Amount
1st Payment   93W12874191212524   Mar 17, 2015 10:43 ET   $37.00


Re: Just purchased instant article wizard but it says license is expired.
« Reply #3 on: March 19, 2015, 10:41:26 PM »
same issue here.  when i input my license key i get a message saying that the license is expired.

I have submitted a ticket with the help desk, waiting for a response

UPDATE:  I have received an answer from the help desk and they gave me a working license key.
« Last Edit: March 20, 2015, 09:08:32 AM by traveler »

Re: Just purchased instant article wizard but it says license is expired.
« Reply #4 on: March 23, 2015, 04:39:42 PM »
I just had the same issue today 3/23/15 was just wondering if others had the issue resolved?  If it was resolved how long did it take for someone to get back to you?  Was very excited to start using the software, and was kind of disappointed when I received that kind of message right after the purchase of Instant Article Wizard.  Hoping this can be resolved quickly.

Offline Meg

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Re: Just purchased instant article wizard but it says license is expired.
« Reply #5 on: March 23, 2015, 11:13:13 PM »
I just had the same issue today 3/23/15 was just wondering if others had the issue resolved?  If it was resolved how long did it take for someone to get back to you?  Was very excited to start using the software, and was kind of disappointed when I received that kind of message right after the purchase of Instant Article Wizard.  Hoping this can be resolved quickly.

All of those on this page prior to you have had this resolved by help desk. I take it you have submitted a ticket to them?