I'm having the same problem and have not heard back from support. Considering, this seems like a rather wide spread issue I figured Id find some sort of support document on a work around - but have not.
With the suggestion for a proxy - the software doesn't seem to have support for that, but since it is .net I assumed if I setup IE it could work. It did, once. Then fatal exception errors and no more results. So... No go.
Not only that, but trusting free proxies is not exactly a safe practice.
Can someone share if support was able to solve this? And if so, how?