Money Paid, No IAW

Is Instant Article Wizard down? I bought the product yesterday around noon, but Zaxaa couldn't confirm the payment. However, this morning, I get this message from PayPal:

"Dear xxxx,

Thank you for taking the time to contact us with your concerns. I am happy to assist you further.

I have reviewed your transaction 2D5908714B0263254 and it shows that you subscription payment was already sent to JonathanLeger.com in the amount of $37.00 USD on Dec 18, 2015.

Rest assured that payment was already received by your merchant."

Your support desk said Instant Article Wizard was down and that they'd look into this, but I never heard back from them. Is the site not working? Could someone tell me what's going on?

Is Instant Article Wizard down? I bought the product yesterday around noon, but Zaxaa couldn't confirm the payment. However, this morning, I get this message from PayPal:

"Dear xxxx,

Thank you for taking the time to contact us with your concerns. I am happy to assist you further.

I have reviewed your transaction 2D5908714B0263254 and it shows that you subscription payment was already sent to JonathanLeger.com in the amount of $37.00 USD on Dec 18, 2015.

Rest assured that payment was already received by your merchant."

Your support desk said Instant Article Wizard was down and that they'd look into this, but I never heard back from them. Is the site not working? Could someone tell me what's going on?

Hello Ernie,

I'm sorry for the trouble with this situation.  We've replied to the case you submitted on the Help Desk and provided the necessary access details.

Thank you for your patience.

Thanks so much for your assistance. I'm very excited over this product.

Happy Holidays