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purchased IAW code not working. help desk terrible

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purchased IAW code not working. help desk terrible
« on: March 17, 2015, 11:39:14 PM »
I am have the same issue. I purchased IAW on 3/17/15 and the activation key comes up as expired. I contacted the help desk and they asked me to cut and past receipt from where I paid for the software, which I immediately did. Now I still have not received a response back from them. I need a valid activation code.

After installing the software, you will need to register your copy with the following license key: 93W12874191212524

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Transaction Details
Zaxaa Transaction ID:   747ED7EB16E47B9EE569BF99146957BA
Date:   Mar 17, 2015 10:43 ET
Currency:   USD
Payment Method:   PayPal
Seller Name:   Jonathan Leger
Seller Tax/VAT ID:   -
Payment Status:   Completed

Product Details
Product Number:   4152972517334
Regular Price:   47.00
Discount:   10.00
Buy Price:   37.00
0% VAT:   0.00
Total:   37
Payment Type:   Subscription

Subscription Details
Paypal Subscription ID:   S-6R689982MY156520A
Start From:   Mar 17, 2015 10:44 AM ET
Trial Duration:   0
Trial Regular Price:   0.00
Trial Price:   0.00
Subscription Period:   Yearly
Subscription Price:   37.00
Subscription Status:   Active

Related Payments

Payment Number   Payment ID   Payment Time   Amount
1st Payment   93W12874191212524   Mar 17, 2015 10:43 ET   $37.00

Re: purchased IAW code not working. help desk terrible
« Reply #1 on: March 20, 2015, 07:08:17 PM »
I am have the same issue. I purchased IAW on 3/17/15 and the activation key comes up as expired. I contacted the help desk and they asked me to cut and past receipt from where I paid for the software, which I immediately did. Now I still have not received a response back from them. I need a valid activation code.

After installing the software, you will need to register your copy with the following license key: 93W12874191212524

Instant Article Wizard
Contact Support

Transaction Details
Zaxaa Transaction ID:   747ED7EB16E47B9EE569BF99146957BA
Date:   Mar 17, 2015 10:43 ET
Currency:   USD
Payment Method:   PayPal
Seller Name:   Jonathan Leger
Seller Tax/VAT ID:   -
Payment Status:   Completed

Product Details
Product Number:   4152972517334
Regular Price:   47.00
Discount:   10.00
Buy Price:   37.00
0% VAT:   0.00
Total:   37
Payment Type:   Subscription

Subscription Details
Paypal Subscription ID:   S-6R689982MY156520A
Start From:   Mar 17, 2015 10:44 AM ET
Trial Duration:   0
Trial Regular Price:   0.00
Trial Price:   0.00
Subscription Period:   Yearly
Subscription Price:   37.00
Subscription Status:   Active

Related Payments

Payment Number   Payment ID   Payment Time   Amount
1st Payment   93W12874191212524   Mar 17, 2015 10:43 ET   $37.00


Dear Valued Customer,

We responded to your initial inquiry within less than 24 hours.  Our follow up reply required additional research and troubleshooting which explains the additional delay/time needed.

Your case was resolved within 26 hours of receiving your case.  If you're not seeing our reply please let us know. 

Thank you.