Author Topic: Unable To Connect To Remote Server  (Read 108 times)

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Offline grfTopic starter

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Unable To Connect To Remote Server
« on: February 03, 2017, 01:05:24 PM »
IAW 3 was working for me yesterday but it does not work today.

I get an exception dialog box stating Unable To Connect To Remote Server.

Can the JL Team please fix this?

Offline Jonathan Leger

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Re: Unable To Connect To Remote Server
« Reply #1 on: February 05, 2017, 09:50:03 AM »
This issue way corrected this morning.

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Offline grfTopic starter

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Re: Unable To Connect To Remote Server
« Reply #2 on: February 05, 2017, 09:56:13 AM »
Now it's connecting but asking me for my license key which was issued to me for IAW 3, but the key is not valid for some reason. Here is a screenshot https://snag.gy/SP8u1n.jpg.

I also put in a support ticket: Case #583456

-Please advise

Offline Jonathan Leger

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Re: Unable To Connect To Remote Server
« Reply #3 on: February 06, 2017, 05:32:46 AM »
The help desk will get it taken care of.