JL Forums

Content Creation => Instant Article Wizard => Topic started by: grf on February 03, 2017, 01:05:24 PM

Title: Unable To Connect To Remote Server
Post by: grf on February 03, 2017, 01:05:24 PM
IAW 3 was working for me yesterday but it does not work today.

I get an exception dialog box stating Unable To Connect To Remote Server.

Can the JL Team please fix this?
Title: Re: Unable To Connect To Remote Server
Post by: Jonathan Leger on February 05, 2017, 09:50:03 AM
This issue way corrected this morning.

Sent from my SM-G920V using Tapatalk

Title: Re: Unable To Connect To Remote Server
Post by: grf on February 05, 2017, 09:56:13 AM
Now it's connecting but asking me for my license key which was issued to me for IAW 3, but the key is not valid for some reason. Here is a screenshot https://snag.gy/SP8u1n.jpg.

I also put in a support ticket: Case #583456

-Please advise
Title: Re: Unable To Connect To Remote Server
Post by: Jonathan Leger on February 06, 2017, 05:32:46 AM
The help desk will get it taken care of.