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Can't Import Images

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Can't Import Images
« on: January 13, 2018, 02:42:03 PM »
Using Firefox or Chrome, I'm unable to import any images at all.
I also can't manually add a new slide.

When I do so, I get the slider appear but it stops and shows the alert, 'Unexpected Error Has Occurred'.  Of course, I know this as I can't import images or create new slides so, not sure why this is happening.

Is this just me?  Has anyone else experienced this issue?  Hopefully will be easy to fix.

Offline Meg

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Re: Can't Import Images
« Reply #1 on: January 13, 2018, 11:22:20 PM »
What slider? When I add my own pictures, I use the search facility within IVW to insert my pictures instead of an IVW picture. The icon showing a finger pointing up or down in the edit section adds a slide before or after the current slide. Sometimes I get the error message. I save the video and try again. If the error message happens again, I close IVW and open the video again. Usually, that fixes it.

Online Jonathan Leger

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Re: Can't Import Images
« Reply #2 on: January 14, 2018, 06:28:59 AM »
This issue should be fixed.

Re: Can't Import Images
« Reply #3 on: January 14, 2018, 09:23:17 AM »
Thanks Jon,

I'll take a look and get stuck in now.

Thanks Meg, yes, I'd already tried your suggestions but it was a genuine issue this time that has been fixed, by all accounts.

Offline Meg

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Re: Can't Import Images
« Reply #4 on: January 14, 2018, 09:32:33 AM »
Hope it's sorted for you now.