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Video translation not working

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Video translation not working
« on: October 30, 2017, 08:04:55 AM »
I have created a video and translated it however one slide in the translated video is still in the original language. The audio alternates between reading the slide in the original language and reading it in the translated language. When I click on the slide to alter it though, it shows the text in the translated language and when I try to update it, it comes up with an error message. This has also happened to the same slide on other translations of the same video. Any help?

Also, if the embed code of the video would be helpful, please let me know how to include it.
Jack1936

Offline Jonathan Leger

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Re: Video translation not working
« Reply #1 on: October 30, 2017, 10:32:48 AM »
Here's what I need:

1. The full URL in your browser when you're editing the original video that doesn't translate properly.

2. The language the original video is in and the language you're translating it to.

That will allow me to investigate and figure out what's up so I can fix it.

Thanks!

Jon

Re: Video translation not working
« Reply #2 on: November 01, 2017, 01:02:33 AM »
I am out of the office till 6th Nov - I will get this to you when I am back. Thanks
Jack1936