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I purchased a 4-pack of Jon's software, to support a recent museum charity drive and cannot locate download links or key information.I've tried submitting a ticket and am not sure why I cannot get them to answer. Do they monitor questions?I did read in one of the rules here that question that don't belong will simply be deleted... so, my hope i that this one will eventually get answered before this request and my needs are wiped clean... maybe a bit of an over-reaction, but there seems to be a lot of emphasis of deleting in the rules... and LOTS of emails from Jon to buy this and that.Anyway,If you are someone who can help get someone's attention over at support, please tell them to answer this support:Ticket ID: #08150Subject: Please help - having trouble finding app keysThank you in advance.
Did you get an automatic response to your question?
If not, then check your spam folder
Alternatively, you may not have provided enough information for them to be able to send the info
They may have been sending you queries?
I went ahead and submitted another support ticket, too.It seems "THEY/THEM/HIM/WHOEVER" stopped access to the ticket - though, the ticket STILL remains "Status: Open - Awaiting Admin Response"...I suppose that helps keep their inbox from over-spilling with the eventual followup comments and disappointment from customers.