Author Topic: Can't Login (Read 1015 times)

paulbabs · « **on:** April 12, 2010, 05:09:17 AM »

Help .... I have lost access to Niche Horde, having cancelled my subscription during tidying up my paypal account.

I signed up for Niche horde just about 3 weeks ago and have paid for the full year with my renewal not due till 2011.

What do you advice me to do?

It looks like my access has been taken away.

Meg · « **Reply #1 on:** April 12, 2010, 05:21:07 AM »

Quote from: paulbabs on April 12, 2010, 05:09:17 AM

Help .... I have lost access to Niche Horde, having cancelled my subscription during tidying up my paypal account.

I signed up for Niche horde just about 3 weeks ago and have paid for the full year with my renewal not due till 2011.

What do you advice me to do?

It looks like my access has been taken away.

I would contact the helpdesk. http://www.AskJonLeger.com

paulbabs · « **Reply #2 on:** April 12, 2010, 03:11:17 PM »

Logged call ref number Ticket ID: #BE5459 but up till now no response.

Don't know if the tickets get checked.

JL Forums · « **Reply #2 on:** April 12, 2010, 03:11:17 PM »

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Meg · « **Reply #3 on:** April 12, 2010, 09:43:50 PM »

Quote from: paulbabs on April 12, 2010, 03:11:17 PM

Logged call ref number Ticket ID: #BE5459 but up till now no response.

Don't know if the tickets get checked.

I have always got a response to my tickets, though sometimes it can be slow. They operate Monday through Friday, 1PM to 8PM Central Standard Time (CST).

paulbabs · « **Reply #4 on:** April 13, 2010, 12:28:58 AM »

Is there a number to call please?

jason g · « **Reply #5 on:** June 09, 2010, 10:11:13 AM »

Hey, I did the same thing in my paypal account about 3 weeks ago. I edited my credit card info and put in a new one and it cacelled my subscription. I can't login either.

I'm going to sumbit a support ticket today to see if I can get it worked out.

cangaru · « **Reply #6 on:** July 26, 2010, 05:52:58 AM »

Hey tried to go to video or info page about this product but it seems its been hacked hmm???
Rick Ling

Jonathan Leger · « **Reply #7 on:** July 26, 2010, 10:05:25 AM »

The site is restored and the new security in place to prevent this going forward.

My apologies for the inconvenience.

FYI, to read about the new security measures that will prevent this going forward, read my blog post:

http://www.jonathanleger.com/lessons-learned-from-a-hacker/

Unfortunately these measures were not put into place on this one particular server due to a miscommunication. That has been corrected.

Jon

cangaru · « **Reply #8 on:** July 28, 2010, 03:18:47 AM »

Quote from: Jonathan Leger on July 26, 2010, 10:05:25 AM

The site is restored and the new security in place to prevent this going forward.

My apologies for the inconvenience.

FYI, to read about the new security measures that will prevent this going forward, read my blog post:

http://www.jonathanleger.com/lessons-learned-from-a-hacker/

Unfortunately these measures were not put into place on this one particular server due to a miscommunication. That has been corrected.

Jon

No problem.!! Did you see my other post about the best spinner etc..! Thanks and keep the products comin!! What I need though is some guidance as I guess not getting anywhere but I guess it takes time!!

JL Forums · « **Reply #8 on:** July 28, 2010, 03:18:47 AM »

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