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ip address serving up 404 address

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ip address serving up 404 address
« on: January 09, 2014, 10:50:22 PM »
Hi,

Just bought 4 sites during the special - Great Deal!

Got to admit instead of using the procedure in the transfer pdf I used WPTwin and -
  • setup site on my Hostgator reseller site using cpanel on the ip address for new account
  • used Fantastico to install WordPress
  • then used WPTwin to install the cloned site
  • the site showed a 404 error on the home page, but all links worked (as they all appeared to be absolute links)
  • after the transfer was confirmed by Nichejet the ip is still serving the 404, but the domain is OK

This is the case with all 4 sites, and I'm concerned that it might have some seo implications.
I've been involved with a fair number of sites (some installed before domains were ready), and I'm wondering why this happened?
Never had had this happen before.

I just tried uninstalling one and re-installing, same thing happened.
Wondering if the only way to remedy would be to delete account on my reseller account and start fresh?

Any knowledgeable suggestions/comment gratefully accepted.

Thanks

Offline Meg

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Re: ip address serving up 404 address
« Reply #1 on: January 09, 2014, 11:58:41 PM »
Hi,

Just bought 4 sites during the special - Great Deal!

Got to admit instead of using the procedure in the transfer pdf I used WPTwin and -
  • setup site on my Hostgator reseller site using cpanel on the ip address for new account
  • used Fantastico to install WordPress
  • then used WPTwin to install the cloned site
  • the site showed a 404 error on the home page, but all links worked (as they all appeared to be absolute links)
  • after the transfer was confirmed by Nichejet the ip is still serving the 404, but the domain is OK

This is the case with all 4 sites, and I'm concerned that it might have some seo implications.
I've been involved with a fair number of sites (some installed before domains were ready), and I'm wondering why this happened?
Never had had this happen before.

I just tried uninstalling one and re-installing, same thing happened.
Wondering if the only way to remedy would be to delete account on my reseller account and start fresh?

Any knowledgeable suggestions/comment gratefully accepted.

Thanks


Helpdesk is probably your best bet. https://askjonleger.desk.com/

Re: ip address serving up 404 address
« Reply #2 on: January 10, 2014, 01:24:21 AM »
Hi Meg,

Unfortunately they don't seem to get what I'm talking about.

Also, as I'm really on my own at this point I thought I'd throw it into the Forum.
Lots of uber-experienced people here.

Jon, Josh, you, etc...

Thanks,

Offline Meg

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Re: ip address serving up 404 address
« Reply #3 on: January 10, 2014, 03:46:53 AM »
Hi Meg,

Unfortunately they don't seem to get what I'm talking about.

Also, as I'm really on my own at this point I thought I'd throw it into the Forum.
Lots of uber-experienced people here.

Jon, Josh, you, etc...

Thanks,

Did you use "add-on" domain, when setting up in WP? Also, have you pointed your domain name from your domain name provider to your hosting provider?

Re: ip address serving up 404 address
« Reply #4 on: January 10, 2014, 04:45:58 AM »
after the transfer was confirmed by Nichejet the ip is still serving the 404, but the domain is OK


It could be that the ip is shared then the ip address will come up with a 404 but the domain will still show

Hoping this helps
Eliot

Your site will only show on the ip address if it's a dedicated server

Re: ip address serving up 404 address
« Reply #5 on: January 10, 2014, 08:38:13 AM »
Try going to Settings, Permalinks, make sure Post name is selected, and even if it is click Save

Sent from my GT-I8160 using Tapatalk 2

Don Keegan

Re: ip address serving up 404 address
« Reply #6 on: January 10, 2014, 09:45:51 AM »
I have a reseller account and never use addon domains.
The domain was purchased bey NicheJet, thus the "need" to create a site before domain was transferred.

Thanks


Did you use "add-on" domain, when setting up in WP? Also, have you pointed your domain name from your domain name provider to your hosting provider?

Re: ip address serving up 404 address
« Reply #7 on: January 10, 2014, 09:48:51 AM »
I manage about 50 sites (on 2 reseller accounts) - they all show up identically on domains and ip.
Except for these 4 NJ sites.

Thanks

It could be that the ip is shared then the ip address will come up with a 404 but the domain will still show

Hoping this helps
Eliot

Your site will only show on the ip address if it's a dedicated server

Re: ip address serving up 404 address
« Reply #8 on: January 10, 2014, 09:58:24 AM »
"Not found, error 404
The page you are looking for no longer exists. Perhaps you can return back to the site's homepage and see if you can find what you are looking for. Or, you can try finding it with the information below."

nope, but worth a try ;-)

To clarify only the homepage shows a 404, so (my theory) is its got something to do with relative vs absolute links.

Thanks

Try going to Settings, Permalinks, make sure Post name is selected, and even if it is click Save

Sent from my GT-I8160 using Tapatalk 2

Re: ip address serving up 404 address
« Reply #9 on: January 10, 2014, 10:10:14 AM »
Jon Leger or Josh Spaulding - are you out there? ;-)

Offline Meg

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Re: ip address serving up 404 address
« Reply #10 on: January 10, 2014, 01:03:58 PM »
I have a reseller account and never use addon domains.
The domain was purchased bey NicheJet, thus the "need" to create a site before domain was transferred.

Thanks


Did you use "add-on" domain, when setting up in WP? Also, have you pointed your domain name from your domain name provider to your hosting provider?

I have a reseller account and never use addon domains.
The domain was purchased bey NicheJet, thus the "need" to create a site before domain was transferred.

Thanks


Did you use "add-on" domain, when setting up in WP? Also, have you pointed your domain name from your domain name provider to your hosting provider?


But their domain name (for you) is still pointing to the old site but it's no longer there? Do you need to get the domain name transferred to you, so you can change the DNS settings in the domain name provider  for that domain name?

Re: ip address serving up 404 address
« Reply #11 on: January 10, 2014, 01:34:52 PM »
I just pm-ed you.

Thanks

Offline Meg

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Re: ip address serving up 404 address
« Reply #12 on: January 10, 2014, 01:42:50 PM »
I just pm-ed you.

Thanks

I just replied.  :)

I see what you mean. As you say, a picture is worth a thousand words.

Re: ip address serving up 404 address
« Reply #13 on: January 10, 2014, 03:04:10 PM »
You might have tried this already: You may need to check the database. Go to it via phpMyAdmin (in cPanel), 'tick' all of the tables, and select 'repair tables' from the pull-down menu.
Don Keegan

Re: ip address serving up 404 address
« Reply #14 on: January 11, 2014, 06:19:39 AM »
Jon Leger or Josh Spaulding - are you out there? ;-)

Unfortunately, we are unable to provide support for WPTwin. Have you contacted their support?