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NicheJet Site DELETED Now What?

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NicheJet Site DELETED Now What?
« on: October 12, 2013, 06:09:49 AM »
Since my IP is blocked I had someone else check my site and it seems that the files have been removed from your server.
I made a lot of work on this site myself outside of what I paid you to do.

Now that you have destroyed my work and yours how are you going to fix this?



goldiraplan.org
Carl M.

Offline Dita79

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Re: NicheJet Site DELETED Now What?
« Reply #1 on: October 12, 2013, 07:06:18 AM »
Why is your IP blocked? That's very bizarre...

Re: NicheJet Site DELETED Now What?
« Reply #2 on: October 12, 2013, 07:08:08 AM »
Since my IP is blocked I had someone else check my site and it seems that the files have been removed from your server.
I made a lot of work on this site myself outside of what I paid you to do.

Now that you have destroyed my work and yours how are you going to fix this?



goldiraplan.org

Your site has been restored. We weren't aware that you reordered after you refunded. Regarding your IP being banned, there was a suspicious file that was flagged as malware in a plugin that you installed (cj-plugin) which caused your IP to be banned. We'll get the IP ban removed. The file has been removed as well.
« Last Edit: October 12, 2013, 08:01:42 AM by Josh Spaulding »

Re: NicheJet Site DELETED Now What?
« Reply #3 on: October 12, 2013, 09:55:38 AM »
We weren't aware that you reordered after you refunded.

You all were not aware so everyone assumed my original ordered site was the one still standing because otherwise it would have been removed and or transferred away from your servers. I don't know who else I was supposed to tell.  I will make myself a note to post here should I choose to make more changes.

Now I reordered because that is what I was advised to do by (someone on the staff) since the process of building backlinks had started on the original site and was told it couldn't be stopped I wanted to change the term I wanted the site was being optimized for.

Now my question is this, since the site has been on your servers for 3 months, who can move it to my server today? I have read the many posts about sites being suspended for not being moved to their own servers within 30 days.....I guess I should feel lucky....well not really. I have already put in a ticket for this request (yesterday) but no response yet. Can you do this Josh?

I see the site is back up minus some of my graphical changes. I would like to move my site to my servers asap.....please advise.
Carl M.

Re: NicheJet Site DELETED Now What?
« Reply #4 on: October 12, 2013, 10:53:41 AM »
We weren't aware that you reordered after you refunded.

You all were not aware so everyone assumed my original ordered site was the one still standing because otherwise it would have been removed and or transferred away from your servers. I don't know who else I was supposed to tell.  I will make myself a note to post here should I choose to make more changes.

Now I reordered because that is what I was advised to do by (someone on the staff) since the process of building backlinks had started on the original site and was told it couldn't be stopped I wanted to change the term I wanted the site was being optimized for.

Now my question is this, since the site has been on your servers for 3 months, who can move it to my server today? I have read the many posts about sites being suspended for not being moved to their own servers within 30 days.....I guess I should feel lucky....well not really. I have already put in a ticket for this request (yesterday) but no response yet. Can you do this Josh?

I see the site is back up minus some of my graphical changes. I would like to move my site to my servers asap.....please advise.

Carl,

I will respond to your case about the site transfer later today.

The site transfers take a bit longer to sort through bit I can assure you that it will be taken care ASAP.