JL Forums

Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - Amin Motin

Pages: 1 2 3 ... 10
1
Advanced Features Of This Forum / Re: Banned on desktop
« on: September 20, 2017, 02:10:03 AM »
You're clearly not banned, since you've posted here, as Meg rightly points out.

I've sent a reply to your private message.

2
Ask Jon A Question / Re: Can't login to social multiplier!
« on: September 07, 2017, 05:40:03 AM »
From the details we've been given so far there's nothing that stands out as a reason for a problem logging in.

Where such a query is raised the first thing the support team do is check that there is a valid subscription, or membership at Prosperative. In fact most of the time we get this kind of query the problem is a cancelation of the service, so they have to check that first.

They then try to get as much information as they can, including trying to login as the user to see if the problem might be isolated just to that person's machine/VPS.

After that they'll run through the most likely solutions. If it's something outside that then we'll have to ask Jon to take a look.

The original poster has had replies on the helpdesk, even though the problem has not yet been resolved.

The support team (me included) can't always solve an issue, but we do have to get plenty of information if we need Jon to find a solution.

3
Ask Jon A Question / Re: Where to post question about Keyword Titan?
« on: August 14, 2017, 10:34:41 AM »
I'm not really sure why that is, but you may as well post your question here.

4
Ask Jon A Question / Re: Where to post question about Keyword Titan?
« on: August 14, 2017, 10:27:52 AM »

5
Ask Jon A Question / Re: Can't login to social multiplier!
« on: August 11, 2017, 11:49:55 AM »
guyte

If you haven't been able to login for months, this is nothing to do with the recent server change that affected a few people.

Send me a private message with your registered email address for SM2, as well as your username and password so I can look into this for you.


6
Ask Jon A Question / Re: I need help with posting articles to my blog
« on: June 12, 2017, 03:45:35 AM »
Watch this video to see how to set up a blog auto posting job:

CLICK HERE

It's only 6 minutes long and shows you the basics you need to get started.

7
iNeedArticles / Re: Long Waiting Time
« on: June 06, 2017, 01:44:01 AM »
Julie,

I've sent a long reply to you via the support desk.


8
iNeedArticles / Re: Long Waiting Time
« on: June 05, 2017, 09:22:10 AM »
I'll check on this for you and resolve it.

I'll update this thread when I've done that, but it won't be for a couple of hours.

9
iNeedArticles / Re: My Balance went to Zero
« on: March 09, 2017, 06:13:10 AM »
Let me look at that for you and get back to you.

Can you PM me the support ticket number?

10
Niche Jet / Re: Athority site Help
« on: February 23, 2017, 04:56:04 AM »
Josh will reply about the slider/blank spaces later.

We have had some issues with replies not reaching people but I checked and can't see a ticket about this particular matter from you.

For the issue with the slider we should be able to get that resolved for you reasonably soon.

11
Hello Keith,

I can see that we did reply on the helpdesk (we need some more information from you), but it sounds like you didn't get that reply.

I'm sending another reply to you. To check on your query I'll need some information from you, but don't post it here. Just reply to the email you'll be receiving shortly.

12
Ask Jon A Question / Re: have not received my account
« on: February 08, 2017, 07:24:52 AM »
Ted has just replied to the support ticket.

13
iNeedArticles / Re: Customer service rep not responding for over a week!
« on: February 08, 2017, 07:24:05 AM »
Don,

You got what you paid for. You don't like it, too bad.

Try giving instructions in future orders, wherever you place them. You'll find it's more effective than expecting a writer to be a mind reader.

Your attempt to blame everyone and anyone but *yourself* for not getting what you wanted (but didn't communicate to anyone) is seriously misguided.

You are not getting a credit. This thread is now locked.

14
iNeedArticles / Re: Need Customer Support - Can't Login To INA
« on: February 08, 2017, 07:20:06 AM »
Kenan,

Jon's checking for you and I've responded via PM. Please give any further information via PM only.

15
iNeedArticles / Re: Need Customer Support - Can't Login To INA
« on: February 07, 2017, 04:21:10 PM »
I've replied to your PM.

It looks like you're simply using the wrong email to reset your password.

Try a reset on the email I've PM'ed you. If it doesn't work let me know by PM.

Pages: 1 2 3 ... 10