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Topics - DON Q

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iNeedArticles / Customer service rep not responding for over a week!
« on: February 03, 2017, 03:19:10 PM »
I requested a 4-5 star written article for a client a couple weeks ago for her website. When I got it back it was not very well written and with grammar mistakes. Neither I or the client liked the article. I contacted customer support about how to reject this article and how to get a new article, after a couple emails the person replied that he/she did not see any issues with the article. Since then, I have sent several emails for over a week with not one response, hence why I have had to come to the forum now instead... Has anyone else had this experience where the "customer service" opinion is more important than the clients!?!? Any suggestions for the next step? The amount of time this is taking is ridiculous...

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