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Messages - Amin Motin

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Just to clarify for People, Notepad is not a true plain text editor.

If you copy from Word into Notepad, it will retain hidden codes to do with formatting. Even though it might look like plain text, it's not.

I replied to your ticket, Chris.

The support desk has not been able to replicate the problem. Standard MP3 files are uploading (we provided one to test with).

I just tried that file on my own account again and it uploads perfectly and pretty fast.

I may not be understanding what you require, but a "sentence" can be a partial sentence.

If you separate the sentence where you want it to split by adding a new line (no period/full stop) then a new slide will be created for each of those segments.

In other words if you add the following into the import script editor in the main wizard, you will end up with 3 slides for the text (1 slide for each line)

This is a long sentence and

I want to split it into multiple lines on a slide,

doing that myself in exactly the place I want it to appear.

Does that answer your query, or am I misunderstanding?

Instant Video Wizard / Re: Zoom Effect on images
« on: October 18, 2017, 08:51:38 AM »
We already have various features on the to-do list and as far as I'm aware a basic "Ken Burns" type zoom may appear in the future.

We don't have it right now and not all features can be implemented immediately, but there will continue to be new features added.

IVW is going to keep getting more powerful :)


I'm away until next week, but if you PM me the ticket number here (not in a public reply, send it via PM) or send me details of the question I'll resolve it for you as soon as I can. That's likely to be either very late tonight, or tomorrow morning.

Advanced Features Of This Forum / Re: Banned on desktop
« on: September 20, 2017, 02:10:03 AM »
You're clearly not banned, since you've posted here, as Meg rightly points out.

I've sent a reply to your private message.

Ask Jon A Question / Re: Can't login to social multiplier!
« on: September 07, 2017, 05:40:03 AM »
From the details we've been given so far there's nothing that stands out as a reason for a problem logging in.

Where such a query is raised the first thing the support team do is check that there is a valid subscription, or membership at Prosperative. In fact most of the time we get this kind of query the problem is a cancelation of the service, so they have to check that first.

They then try to get as much information as they can, including trying to login as the user to see if the problem might be isolated just to that person's machine/VPS.

After that they'll run through the most likely solutions. If it's something outside that then we'll have to ask Jon to take a look.

The original poster has had replies on the helpdesk, even though the problem has not yet been resolved.

The support team (me included) can't always solve an issue, but we do have to get plenty of information if we need Jon to find a solution.

Ask Jon A Question / Re: Where to post question about Keyword Titan?
« on: August 14, 2017, 10:34:41 AM »
I'm not really sure why that is, but you may as well post your question here.

Ask Jon A Question / Re: Where to post question about Keyword Titan?
« on: August 14, 2017, 10:27:52 AM »

Ask Jon A Question / Re: Can't login to social multiplier!
« on: August 11, 2017, 11:49:55 AM »

If you haven't been able to login for months, this is nothing to do with the recent server change that affected a few people.

Send me a private message with your registered email address for SM2, as well as your username and password so I can look into this for you.

Ask Jon A Question / Re: I need help with posting articles to my blog
« on: June 12, 2017, 03:45:35 AM »
Watch this video to see how to set up a blog auto posting job:


It's only 6 minutes long and shows you the basics you need to get started.

iNeedArticles / Re: Long Waiting Time
« on: June 06, 2017, 01:44:01 AM »

I've sent a long reply to you via the support desk.

iNeedArticles / Re: Long Waiting Time
« on: June 05, 2017, 09:22:10 AM »
I'll check on this for you and resolve it.

I'll update this thread when I've done that, but it won't be for a couple of hours.

iNeedArticles / Re: My Balance went to Zero
« on: March 09, 2017, 06:13:10 AM »
Let me look at that for you and get back to you.

Can you PM me the support ticket number?

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