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1
Instant Video Wizard / Re: Videos Cut off at Beginning
« Last post by guym on February 21, 2018, 06:41:21 PM »
Yes..it's on the beginning of the live event..thanks
2
TextSuite / Re: How do you log in?
« Last post by Amin Motin on February 21, 2018, 03:48:04 PM »
I'll sort that out for you, but the login email might have gone into your spam folder by accident.
3
Instant Video Wizard / Re: Resizing picture question
« Last post by Jonathan Leger on February 21, 2018, 03:42:51 PM »
There's not currently any automatic way to do that (though it's something I'm working on).

For now, what you'll need to do is create a blank image the size of the video (1280x720 if it's a landscape video for instance) and then center your photo on that image. Save it and upload that image to the slide.

Jon
4
Instant Video Wizard / Re: Resizing picture question
« Last post by jb3147 on February 21, 2018, 03:36:08 PM »
I get that I guess I wasn't clear. I'm trying to put a picture of myself on a slide with text. The picture shows up on the slide too large. I've tried making the picture smaller but it's still too large for the slide. I'm not trying to cover the whole slide just a portion. Thanks
5
Instant Video Wizard / Re: Spinning Cogs
« Last post by Jonathan Leger on February 21, 2018, 03:24:52 PM »
You're welcome Jack! Hopefully I can get all of your issues settled (particularly the one you're having when recording -- I have an idea where that one may be coming from and I'm looking into it).
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Instant Video Wizard / Re: Resizing picture question
« Last post by Jonathan Leger on February 21, 2018, 03:24:12 PM »
Resize the image based on the dimensions of the video you're creating.

For a Landscape video, the size is 1280x720

For a Square video, it's 720x720

For a Facebook header video, it's 840x460

Jon
7
Instant Video Wizard / Re: Save & Close issue
« Last post by Jonathan Leger on February 21, 2018, 03:23:27 PM »
Do you have "Auto-Refresh" unchecked? It's the checkbox on the bottom-left corner of the slide.
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TextSuite / Re: How do you log in?
« Last post by Jonathan Leger on February 21, 2018, 03:21:46 PM »
I've notified Amin, who manages the help desk, about this thread.
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Instant Video Wizard / Resizing picture question
« Last post by jb3147 on February 21, 2018, 02:46:37 PM »
When I import a picture the image size is too big for the slide. Is there a resizing feature at all in the program. Even after resizing online it's still too big any ideas anyone?
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Instant Video Wizard / Re: Spinning Cogs
« Last post by jack1936 on February 21, 2018, 01:52:55 PM »
Thank you, Jon - Your support is really excellent and a pleasure to deal with you. - Jack
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