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91
The Best Spinner 3 / Re: My TBS shows strange chars
« Last post by Meg on October 30, 2017, 02:56:48 PM »
Quote
I'm still having this issue - I have stopped using TBS for a while because of this but I really need it back. I tried uninstalling and installing it back but without success. My opinion is that I have overwritten the font that TBS is using but I don't know which one is it to get it back so I need your help.
To fully uninstall, you need to close the computer and then reboot before downloading the fresh copy of TBS, hopefully that should reinstall your font. If not, contact helpdesk. https://askjonleger.desk.com/
92
Instant Video Wizard / Re: Video translation not working
« Last post by Jonathan Leger on October 30, 2017, 10:32:48 AM »
Here's what I need:

1. The full URL in your browser when you're editing the original video that doesn't translate properly.

2. The language the original video is in and the language you're translating it to.

That will allow me to investigate and figure out what's up so I can fix it.

Thanks!

Jon
93
Instant Video Wizard / Video translation not working
« Last post by jack1936 on October 30, 2017, 08:04:55 AM »
I have created a video and translated it however one slide in the translated video is still in the original language. The audio alternates between reading the slide in the original language and reading it in the translated language. When I click on the slide to alter it though, it shows the text in the translated language and when I try to update it, it comes up with an error message. This has also happened to the same slide on other translations of the same video. Any help?

Also, if the embed code of the video would be helpful, please let me know how to include it.
94
The Best Spinner 3 / Re: My TBS shows strange chars
« Last post by BillyBoy on October 30, 2017, 05:40:02 AM »
I'm still having this issue - I have stopped using TBS for a while because of this but I really need it back. I tried uninstalling and installing it back but without success. My opinion is that I have overwritten the font that TBS is using but I don't know which one is it to get it back so I need your help.

Thank you!
95
Instant Video Wizard / Re: AE Library Not Working
« Last post by Jonathan Leger on October 29, 2017, 07:08:58 AM »
I tried to duplicate the issue you're describing but haven't been able to. Can you confirm that this happens no matter what project / video you try to add the saved AE clip from? Also, if you're using Chrome, when you open up the Favorites Library right-click on the AE video clip and go to Copy Video Address. PM me that address and I'll take a look.

Jon
96
Instant Video Wizard / Re: Slides Out of Sync After Adding After Effects
« Last post by Jonathan Leger on October 29, 2017, 06:25:57 AM »
Not necessarily. Just flip through your slides first and see if any slides are showing as blank white. The bug only effected a small number of slides.

Sent from my SM-G955U using Tapatalk

97
Ask Jon A Question / Re: Earlier KC 3 User and Now How to resubscribe to Keyword Titan
« Last post by Meg on October 29, 2017, 12:19:10 AM »
Actually, I don't see a space on this forum for KW Titan anyway. Helpdesk should be able to help you. https://askjonleger.desk.com/
98
Ask Jon A Question / Earlier KC 3 User and Now How to resubscribe to Keyword Titan
« Last post by winner on October 28, 2017, 10:50:45 PM »
Hi Jon,

First I am posting this request on this section, as there is no section for KW Titan.

I have used KC 1, KC 2 and KC 3 earlier (and unsubscribed KC 3 for some reason), now I want to resubscribe to KW Titan.

How to do that?

I can able login into Keyword Titan app using my KC 3 login details, but there is no option for resubscribing there.

btw, I have latest purchased Instant Video Wizard too and that is the main reason I now want access to KW Titan.

Thanks
99
Instant Video Wizard / AE Library Not Working
« Last post by hypnomark on October 28, 2017, 10:39:49 PM »
Any AE videos I save to the library that I reload come back with a green sceen when I access them from the library. The music works, but the video plays as a green screen...
100
Instant Video Wizard / Re: Slides Out of Sync After Adding After Effects
« Last post by hypnomark on October 28, 2017, 09:27:53 PM »
Thanks for the info, that did the trick... Do I need to re-add any videos that are included anytime I add AE to an existing video?
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