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Auto-pin is not working

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Auto-pin is not working
« on: March 03, 2016, 02:51:25 AM »
I've just purchased SM yesterday and started to schedule an auto-follow job. The auto-follow is working fine.

Just scheduled an auto-pin job then wait for hours and realize it is not working. No new pin from the auto-pin. The 'Pin to date' always show 0 and the "Pins Remaining" is always the same. I tried to uninstall then re-install the software but still not working.

Bellow is the error message when I choose the auto-pin schedule then click "Run Now" button:

"An error occured and was reported for debugging (Index was outside the bounds of the array.)"

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Re: Auto-pin is not working
« Reply #1 on: March 03, 2016, 06:33:47 AM »
I've just purchased SM yesterday and started to schedule an auto-follow job. The auto-follow is working fine.

Just scheduled an auto-pin job then wait for hours and realize it is not working. No new pin from the auto-pin. The 'Pin to date' always show 0 and the "Pins Remaining" is always the same. I tried to uninstall then re-install the software but still not working.

Bellow is the error message when I choose the auto-pin schedule then click "Run Now" button: 7

"An error occured and was reported for debugging (Index was outside the bounds of the array.)"

You need to contact help desk. https://askjonleger.desk.com/