Author Topic: Trouble with update download  (Read 355 times)

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Offline 2boomersTopic starter

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Trouble with update download
« on: August 04, 2016, 08:16:50 AM »
When I opened Social Multiplier today it told me there was an update to be downloaded. 

I agreed and the system began the download and then I received a message that it stopped working and needed to close.

I have tried several times but receive the same end result.

The program does not update and does not open because of not updating.

I wanted to attach a screenshot for you to see what I see but was unable to see how to.

Any ideas? PC with Windows 10

Sandy Morris

Offline Meg

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Re: Trouble with update download
« Reply #1 on: August 04, 2016, 09:06:25 AM »
When I opened Social Multiplier today it told me there was an update to be downloaded. 

I agreed and the system began the download and then I received a message that it stopped working and needed to close.

I have tried several times but receive the same end result.

The program does not update and does not open because of not updating.

I wanted to attach a screenshot for you to see what I see but was unable to see how to.

Any ideas? PC with Windows 10

Sandy Morris

Have you tried deleting the old program, rebooting the computer and then downloading the fresh version?