Author Topic: Unhandled Exception Error Since Updating to 1.113  (Read 594 times)

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Offline dabber300Topic starter

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Unhandled Exception Error Since Updating to 1.113
« on: September 10, 2016, 11:25:30 AM »
Hi there

Ever since I updated to the latest version I've been getting an error message whenever I try to follow a board:

"Unhandled exception error...

Conversion from string "271Pins" to type 'Long' is not valid"

I contacted support, they offered some suggestions that I tried, none of which solved the problem.

I tried uninstalling and reinstalling a fresh copy, still having the same problem.

I reported the results of my attempts to work through the problem to support and they came back with words to the effect of that they couldn't offer a timeline on getting this solved and that it's something Jon will have to look into.

Please advise.

Offline dabber300Topic starter

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #1 on: September 14, 2016, 09:05:33 AM »
Now I understand why I've seen others raise questions about whether is product is still actively supported or not.

Just sayin'.

Offline dabber300Topic starter

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #2 on: September 27, 2016, 08:27:32 AM »
Not that this is likely to result in anything, but what the heck: bump.

Offline Meg

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #3 on: September 27, 2016, 08:59:06 AM »
Not that this is likely to result in anything, but what the heck: bump.
I understand the problems are related to all the many changes that Pinterest keep making to their program, which means SM has to be continually updated. I also hear that Jon is working on SM2, which will be desktop based and which will use fewer resources. It is scheduled for beta release in October. Hope that is better news for you.  :)

Offline dabber300Topic starter

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #4 on: September 27, 2016, 09:39:14 AM »
Any news is better than silence.

Thanks for letting me know, Meg. :)

Offline Jonathan Leger

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #5 on: September 28, 2016, 04:47:44 PM »
Just to confirm what Meg said . I am indeed working on 2.0 and expect it out by end of October. It's a complete rewrite.

Sent from my SM-G920V using Tapatalk


Offline techdaystar

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #6 on: September 30, 2016, 04:01:08 AM »
this is great news i cant wait to see the new one
are we all going to get free acess as already paying customers

Offline Noche

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #7 on: October 06, 2016, 09:37:29 PM »
I downloaded the most recent version and then after it tells me the download is complete I go to restart Social multiplier and it keeps making me update to the latest version even though the latest version is already installed.


And as far as the SM 2.0 any chance this could be web based?

Chad

Offline Meg

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Re: Unhandled Exception Error Since Updating to 1.113
« Reply #8 on: October 06, 2016, 10:50:45 PM »
I downloaded the most recent version and then after it tells me the download is complete I go to restart Social multiplier and it keeps making me update to the latest version even though the latest version is already installed.


And as far as the SM 2.0 any chance this could be web based?

Chad
Have you contacted help desk? https://askjonleger.desk.com/
So far as web based for SM2 goes, Jon has written elsewhere that Pinterest keeps making changes to their site and that the changes he is making to SM2 should overcome that and this includes making it desk based.