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How do i get my login and password?

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How do i get my login and password?
« on: April 06, 2018, 07:42:48 PM »
I just bought TBS and want to use it with a third party application.

As such, i'm not interested in downloading it, i just want to know my login information.

The 'welcome' message i got contained no details of this.

Where do i get this?

Offline Meg

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Re: How do i get my login and password?
« Reply #1 on: April 07, 2018, 12:00:06 AM »
Have you checked your spam box? Your login name should be the email address you used for paypal. Your password should have come out automatically. If you can't find it, submit a ticket to helpdesk. https://askjonleger.desk.com/

Re: How do i get my login and password?
« Reply #2 on: April 10, 2018, 07:42:56 PM »
Yes, i checked spam. The password should have come out automatically where?

Normal practice is to include passwords and download links in the welcome email. There was none of that in the email i got. A whole lot of stuff EXCEPT that.

Maybe you meant the password comes out automatically from the download. As i said, i didn't want to download the application, but i did in the hope i could get the password. But it didn't provide me a password 'automatically.' It prompted me for a password.

Luckily BS has a 'forgot password' link, so i clicked that. Only that doesn't seem to be very fast, so i'll guess i'll have to wait for the details.
« Last Edit: April 10, 2018, 08:02:15 PM by Ricollect »

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Re: How do i get my login and password?
« Reply #3 on: April 11, 2018, 04:35:47 AM »
Yes, the password should have been sent automatically. Contact helpdesk and submit a ticket if you don't get one. http://support.prosperative.com/