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My TBS shows strange chars

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Re: My TBS shows strange chars
« Reply #15 on: November 01, 2017, 04:01:49 PM »
+ Notified askjonleger.desk.com a few days ago - Still no answer!

 :(

Offline Meg

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Re: My TBS shows strange chars
« Reply #16 on: November 02, 2017, 01:53:00 AM »
Have you tried downloading it onto a different computer? Alternatively when you download the fresh copy, try saving it to a different folder. Maybe something of the "old" download is sticking around. I have found that happen previously. Helpdesk is https://askjonleger.desk.com/

Re: My TBS shows strange chars
« Reply #17 on: November 05, 2017, 02:03:31 AM »
Installed TBS on a different computer and it works as it should (the weird chars disappeared) so it has to do with my computer's fonts. All I need to know right now is what fond is TBS using so I can reinstall that font.

https://askjonleger.desk.com/ doesn't seem to care about my requests as he never replied back to any of my requests

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Re: My TBS shows strange chars
« Reply #18 on: November 05, 2017, 02:58:23 PM »
When I open my version of TBS (which works) no font is shown in the box where it used to be. From memory, I think it was system or courier but not sure. I wonder if downloading TBS2 (which is still available but has been superseded by TBS3) might do the trick. Never tried doing this.

Re: My TBS shows strange chars
« Reply #19 on: November 20, 2017, 07:25:42 AM »
Following this thread here: https://superuser.com/questions/1269882/windows-10-how-to-find-what-font-is-used-by-a-certain-program I was able to identify the font used by TBS as segoeui.ttf and reinstalling that font was enough to have the software back and running.

This thread is now solved.

Thank you!

Offline Meg

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Re: My TBS shows strange chars
« Reply #20 on: November 20, 2017, 07:56:48 AM »
That's great. Thanks for letting us know how you solved this.