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TBS 3.5.111 "Failed to load Thesaurus" error message with custom thesaurus

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Offline alxorozco90

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I'm having issues with the custom thesaurus option


It all started with a "missing bracket" error message (a usual message since a seemingly eternal technical failure in the software doesn't admit latin characters and switches them for... oh, brackets) so I closed the entire file because that sent to hell all of my work. Suddenly, as the software refused to give me synonyms, I closed it and this message pops in the screen:



And when I start it back, this other one pops up:



I need to fix this as soon as possible

Offline Meg

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Have you submitted a ticket to help desk? https://askjonleger.desk.com/