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The Best Spinner error on opening

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The Best Spinner error on opening
« on: April 14, 2016, 06:44:38 AM »
Today I got this error when opening The best spinner



Anybody knows how to solve it?

Thanks.

Offline Meg

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Re: The Best Spinner error on opening
« Reply #1 on: April 14, 2016, 09:44:51 AM »
Today I got this error when opening The best spinner



Anybody knows how to solve it?

Thanks.


I haven't seen that error message before. Why not wait a while and try again. If you still get it, contact helpdesk. https://askjonleger.desk.com/

Re: The Best Spinner error on opening
« Reply #2 on: June 03, 2016, 10:25:36 AM »
Hi guys,

Same problem here, german thesaurus. After installation all worked fine, then I closed the software. After that, I tried to restart it, but nothing worked (internet connect perfect, firewall off, etc.).

####
Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
System.IndexOutOfRangeException: Der Index war außerhalb des Arraybereichs.
   bei TheBestSpinner.MainForm.MainForm_Load(Object sender, EventArgs e)
   bei System.EventHandler.Invoke(Object sender, EventArgs e)
   bei System.Windows.Forms.Form.OnLoad(EventArgs e)
   bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   bei System.Windows.Forms.Control.CreateControl()
   bei System.Windows.Forms.Control.WmShowWindow(Message& m)
   bei System.Windows.Forms.Control.WndProc(Message& m)
   bei Syncfusion.Windows.Forms.Tools.RibbonForm.WndProc(Message& m)
   bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Geladene Assemblys **************
mscorlib
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5485 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.
----------------------------------------
TheBestSpinner
    Assembly-Version: 3.0.0.0.
    Win32-Version: 3.0.0.0.
    CodeBase: file:///C:/Program%20Files%20(x86)/TheBestSpinner3/TheBestSpinner.exe.
----------------------------------------
Microsoft.VisualBasic
    Assembly-Version: 8.0.0.0.
    Win32-Version: 8.0.50727.5483 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll.
----------------------------------------
System
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5485 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
System.Windows.Forms
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5491 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
System.Drawing
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5495 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
System.Runtime.Remoting
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5488 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll.
----------------------------------------
Syncfusion.Tools.Windows
    Assembly-Version: 11.103.0.21.
    Win32-Version: 11.103.0.21.
    CodeBase: file:///C:/Program%20Files%20(x86)/TheBestSpinner3/Syncfusion.Tools.Windows.DLL.
----------------------------------------
Syncfusion.Shared.Base
    Assembly-Version: 11.103.0.21.
    Win32-Version: 11.103.0.21.
    CodeBase: file:///C:/Program%20Files%20(x86)/TheBestSpinner3/Syncfusion.Shared.Base.DLL.
----------------------------------------
Syncfusion.Core
    Assembly-Version: 11.103.0.21.
    Win32-Version: 11.103.0.21.
    CodeBase: file:///C:/Program%20Files%20(x86)/TheBestSpinner3/Syncfusion.Core.DLL.
----------------------------------------
System.Deployment
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5493 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll.
----------------------------------------
System.Deployment.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5420 (Win7SP1.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment.resources/2.0.0.0_de_b03f5f7f11d50a3a/System.Deployment.resources.dll.
----------------------------------------
System.Runtime.Serialization.Formatters.Soap
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5483 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Serialization.Formatters.Soap/2.0.0.0__b03f5f7f11d50a3a/System.Runtime.Serialization.Formatters.Soap.dll.
----------------------------------------
System.Xml
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5494 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll.
----------------------------------------
Keyoti.RapidSpell.NET2
    Assembly-Version: 5.0.11.517.
    Win32-Version: 5.0.11.517.
    CodeBase: file:///C:/Program%20Files%20(x86)/TheBestSpinner3/Keyoti.RapidSpell.NET2.DLL.
----------------------------------------
System.Data
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5483 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_64/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll.
----------------------------------------
mscorlib.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5485 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.
----------------------------------------
System.Windows.Forms.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5420 (Win7SP1.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------
Microsoft.VisualBasic.resources
    Assembly-Version: 8.0.0.0.
    Win32-Version: 8.0.50727.5420 (Win7SP1.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic.resources/8.0.0.0_de_b03f5f7f11d50a3a/Microsoft.VisualBasic.resources.dll.
----------------------------------------
System.Configuration
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5483 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll.
----------------------------------------
System.XML.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5420 (Win7SP1.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml.resources/2.0.0.0_de_b77a5c561934e089/System.Xml.resources.dll.
----------------------------------------
System.Design
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.5491 (Win7SP1GDR.050727-5400).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll.
----------------------------------------

************** JIT-Debuggen **************
Um das JIT-Debuggen (Just-In-Time) zu aktivieren, muss in der
Konfigurationsdatei der Anwendung oder des Computers
(machine.config) der jitDebugging-Wert im Abschnitt system.windows.forms festgelegt werden.
Die Anwendung muss mit aktiviertem Debuggen kompiliert werden.

Zum Beispiel:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

Wenn das JIT-Debuggen aktiviert ist, werden alle nicht behandelten
Ausnahmen an den JIT-Debugger gesendet, der auf dem
Computer registriert ist, und nicht in diesem Dialogfeld behandelt.

####
I work with a Windows 7 Professional, 64bit version on my PC. Hmmm...first it worked...
Could you please help?
Thanks!

Offline Meg

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Re: The Best Spinner error on opening
« Reply #3 on: June 03, 2016, 12:19:52 PM »
You need to contact support desk, https://askjonleger.desk.com/ and submit a ticket. I think you said that at first it worked? So it's probably not your antivirus and you probably have dot net 3.5 on your computer.

While waiting for support, check the actual text you are inputting. TheBestSpinner works on plain text. Sometimes, depending on your settings on your computer, and the text settings, it may find difficulty with certain letters. You could check this out by dividing your text in half and checking out each half separately to see if the problem is still there. If the problem is present in one half of the text and not the other, it may be the text.