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Trial not working? Nobody answering tickets?

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Trial not working? Nobody answering tickets?
« on: March 09, 2017, 09:14:46 PM »
Hi,
I have sent 2 tickets in last 48 hours, none received a response.

How many tickets do i have to open for you to address the problem.

Paid for trial but trial showing incorrect account/password.

I have no other option but to get refund from paypal, if you dont reply or sort out the problem :(

The trial is still not working.

Would anyone be solving this problem or not?

Offline Meg

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Re: Trial not working? Nobody answering tickets?
« Reply #1 on: March 09, 2017, 11:15:20 PM »
Did you get an automatic notification of your ticket number within a few minutes of submitting the ticket? Have you checked your spam folder?

Offline Meg

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Re: Trial not working? Nobody answering tickets?
« Reply #2 on: March 10, 2017, 05:34:23 AM »
I sent a note of this post to helpdesk and they assure me that they have answered you. Have you checked your spam folder?