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Author Topic: WCA 1.36 installation error on Win7-64  (Read 747 times)

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Offline midoTopic starter

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WCA 1.36 installation error on Win7-64
« on: June 14, 2010, 09:19:29 PM »
Win7-64 Pro
It installs with errors, it won't close (need Task Manager to End) and each time asks for password.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.UnauthorizedAccessException: Access to the path 'C:\Program Files (x86)\WebCompAnalyst\settings.xml' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
   at System.Xml.XmlTextWriter..ctor(String filename, Encoding encoding)
   at WebComp_Analyst.MainForm.SaveSettings()
   at System.Windows.Forms.Form.WmClose(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
WebComp Analyst
    Assembly Version: 1.0.3779.32032
    Win32 Version: 1.0.3779.32032
    CodeBase: file:///C:/Program%20Files%20(x86)/WebCompAnalyst/WebCompAnalyst.exe
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.



Offline Jonathan Leger

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Re: WCA 1.36 installation error on Win7-64
« Reply #1 on: June 19, 2010, 06:57:49 PM »
Right-click the application and use "Run As Administrator".

Offline antseo

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Re: WCA 1.36 installation error on Win7-64
« Reply #2 on: June 25, 2010, 07:07:18 AM »
I tried that but still get the same error and can't close the program now.  Please help.
AntSEO


Offline Jonathan Leger

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Re: WCA 1.36 installation error on Win7-64
« Reply #3 on: June 25, 2010, 10:28:39 AM »
Hmm... put a ticket in at AskJonLeger.com.  My help desk manager Amin can probably help you.

Offline gary55

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Re: WCA 1.36 installation error on Win7-64
« Reply #4 on: June 26, 2010, 06:06:06 AM »
You can close the program by using your computer's Task Manager.
Activate it by Ctrl-alt-del
that is, hold down the control key, then also hold down the alt key, then click the Delete key.
This opens the task manager or a screen through which your open the TM.

Select WCA, and click the close this program button. I had to click that twice sometimes
and wait a few seconds.

I use & recommend Hostnine for unlimited domains on multiple class C IP addresses. Get the reseller account for $25pm. Fast helpful support.

Offline antseo

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Re: WCA 1.36 installation error on Win7-64
« Reply #5 on: June 26, 2010, 07:22:16 AM »
did that but I still get that same error.  I'll put in a trouble ticket.
AntSEO

Offline russellvolz

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Re: WCA 1.36 installation error on Win7-64
« Reply #6 on: August 19, 2010, 12:02:19 PM »
Here it is August 19th and I'm having the same issue.  You'd think by now there'd be a solution for this.  Please help!

Offline gary55

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Re: WCA 1.36 installation error on Win7-64
« Reply #7 on: August 19, 2010, 04:58:57 PM »
antseo,

Did you put in your support tickeet?

Did you get it solved?

Gary
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Offline algrani

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Re: WCA 1.36 installation error on Win7-64
« Reply #8 on: September 21, 2010, 09:22:48 PM »
Same problem here.


Offline sublimus

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Re: WCA 1.36 installation error on Win7-64
« Reply #9 on: September 22, 2010, 12:41:51 PM »
I have that error and lockup when I start the app using the desktop icon or shortcut.
When I go in the folder and start the app by 'Run as admin' directly from the exe, the app runs perfectly.

Aquarium care

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Offline algrani

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Re: WCA 1.36 installation error on Win7-64
« Reply #10 on: September 22, 2010, 06:55:39 PM »
I've got reply from Daniel from support. I've tried it and it works!

You may need to run the application as "admin".

If you RIGHT CLICK on the application name in your START MENU, you should see a small menu appear. Near the bottom you should see RUN AS ADMINISTRATOR.

If you click on that the application should run fine.

If you want to avoid having to do that each time, RIGHT CLICK on the application name and choose PROPERTIES. A new window should appear with tabs near the top. Click on COMPATIBILITY. Near the bottom of that screen you should see RUN AS ADMINISTRATOR. If you check that box and then APPLY, it should remember the setting for you in the future.


Good luck to all!

Anna