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Author Topic: WCA is freezing  (Read 1235 times)

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Offline paperwriterTopic starter

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WCA is freezing
« on: March 15, 2010, 03:17:07 PM »
Hi,

The problem with freezing the results in deep link analyzing is still available at this program. Today I have experienced that problem time by time. Actually, I became simply angry when I had to open the program again and again, and began new analyzing. Right now I simply closed it and decided to write here. I have been analyzing only one keyword and further - one link.
I do ask about support -  please make your program working without errors. It's dramatic to wait until the program analyzes the link but then simply stops working at all.
Also I would advice you to make an icon "close" specifically for "deep link analysis" window.
There are several other features that must be improved but for now the problem with freezing must be definitely resolved.

Thank you.

« Last Edit: March 15, 2010, 03:18:51 PM by paperwriter »

Offline johnreed

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Re: WCA is freezing
« Reply #1 on: March 26, 2010, 08:52:44 AM »
Hi, I'm rather surprised to find that no-one seems to be answering these queries!

If I find my program seizing up like this I'm sure that (being a confirmed grumpy old bastard) I'll disappear into a red mist and will be wanting some answers pretty sharpish (+ a nice relaxing cup of tea and a biscuit!).

What happens in this Forum?  Does the Support Desk contact the member with the problem or is the poor old customer left to try to resolve this in their own time and find themselves hung out to dry without a working product?

I'm only commenting here because I've just come back to this Software (which I've had since Nov 2008) and I want to be re-assured that if I have any problems I stand some chance of getting them sorted out?!   :o


Thanks
John O'York.............. I'm really just a Grizzly Grandpa and not naturally Grumpy!!!!
Hype Free Reviews
www.major-reviews.com

Offline paperwriterTopic starter

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Re: WCA is freezing
« Reply #2 on: March 26, 2010, 09:06:32 AM »
Hi John,

Well, I am still awating for the reply. I do not want to think that selling the program is the main thing for the developer. 
But in fact - fast and professional customer support is zero here.



Offline gary55

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Re: WCA is freezing
« Reply #3 on: May 21, 2010, 04:38:37 AM »
Here we are in May and still NO REPLY.

Has this forum been officially abandoned, I wonder.

I'm having problems with my WCA too.

I use & recommend Hostnine for unlimited domains on multiple class C IP addresses. Get the reseller account for $25pm. Fast helpful support.

Offline RichardHK

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Re: WCA is freezing
« Reply #4 on: June 29, 2010, 06:16:42 AM »
Hi Guys,

I am a newbie here and only had WCA for a couple of days. First big job today and yes, mine is freezing too! Got an Exception Handling error message when WCA had finished checking a Facebook link in main window. Same on reboot for a Flikr page.

I see Jon popped in here today, and can only hope he is working on fix. Just getting started on creating a bundle of sites. :)

Richard

Offline sublimus

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Re: WCA is freezing
« Reply #5 on: June 29, 2010, 09:33:56 AM »

Aquarium care

"And it just does'nt stop there."

Offline paperwriterTopic starter

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Re: WCA is freezing
« Reply #6 on: November 02, 2010, 08:21:11 AM »
Guys, I still do have this problem and still no reply.
Is that professional from the side of program creators? Of course, no.

They just took money and disappeared.


Offline sublimus

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Re: WCA is freezing
« Reply #7 on: November 02, 2010, 08:46:48 AM »
The forum is for general questions about how to use the app.
For sophisticated problem you MUST contact Helpdesk.

Here is the link....again


Helpdesk http://www.askjonleger.com/

Aquarium care

"And it just does'nt stop there."

Offline paperwriterTopic starter

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Re: WCA is freezing
« Reply #8 on: November 02, 2010, 08:52:04 AM »
Thank you, done.


Offline templarbond

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Re: WCA is freezing
« Reply #9 on: November 08, 2010, 07:32:20 AM »
Maybe Jon can make that "Support Link" inside of WCA got to askjonleger.com instead of this forum.

Offline GojuSEO

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Re: WCA is freezing
« Reply #10 on: December 06, 2010, 07:25:34 PM »
That support link does not accept the security code
I find this very frustrating. Deep Link Analysis hangs at Finishing process...1

Offline coffeepro

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Re: WCA is freezing
« Reply #11 on: December 10, 2010, 11:03:47 PM »
Did you lower the threads? Deep Link Analysis is set to the max by default.